Patient Service Rep, Utica Park Clinic
Utica Park Clinic is the physicians group of Hillcrest HealthCare System. With over 35 locations throughout northeastern Oklahoma, most patients enjoy the convenience of a location that is close to home. UPC patients have consistently given top ratings (98% patient satisfaction scores) for the quality of care they receive. When choosing a healthcare provider, you can be confident that you’ll find a good match at Utica Park Clinic.
The Patient Service Representative is responsible for a wide range of customer service activities. This individual should possess excellent written/verbal/telephone communication skills, along with basic computer knowledge, and a basic understanding of insurance, referrals and medical records. Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules. Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner. Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry. Committed to being a team player by performing all duties as required or assigned to provide quality patient care. This position will adhere to all policies, procedures and regulations to ensure patient safety and compliance.
This position is located at 11515 E. 31st in Tulsa, OK.